Privacy Policy

Yonyou Network Technology Co., Ltd. and its affiliates (collectively, “Yonyou”, “we”, “us”, or “our”) respect your privacy and are committed to protecting your personal data.

This Privacy Policy (“this Policy”) describes how we collect, use, disclose, process, and protect your personal data when you use our websites, products, and services that link to this Policy.

This Policy may not address all possible data processing scenarios. Where necessary, we may provide additional notices for specific products or services.

This Policy describes:

1. How We Collect & Use Your Personal Data

Personal data refers to any information that can identify an individual, either directly or indirectly.

1.1 Data We Collect

• Name
• Email address
• Phone number
• Company name and job title
• Any information submitted through forms or communications

• IP address
• Browser type and device information
• Pages visited, time and date
• Referring URLs

We may also collect non-personally identifiable information (Non-PII), such as aggregated usage data, to improve our services.

1.2 How We Use Your Data

We use your personal data for the following purposes:

• Responding to inquiries and service requests
• Providing products, services, and support
• Managing business relationships and contracts
• Improving website performance and user experience
• Conducting analytics and internal research
• Sending marketing communications (where permitted by law)
• Ensuring security, fraud prevention, and compliance

1.3 Legal Basis (for EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (such as improving services and communication)

2. Cookies & Similar Technologies

We use cookies, web beacons, and similar technologies to ensure proper website functionality, analyze traffic.

Types of cookies we use include:

• Essential cookies
• Analytics cookies

We may use third-party tools such as analytics to better understand user behavior and improve our services.

Where required by applicable law, we will request your consent before placing non-essential cookies. You may manage or disable cookies through your browser settings.

3. How We Disclose Personal Data

We may share your personal data with:

• Our affiliates and subsidiaries
• Service providers (such as hosting providers, including Hostinger)
• Analytics and advertising partners
• Business partners supporting service delivery

These parties process personal data on our behalf and are subject to contractual obligations to ensure data protection.

We do not sell your personal data. However, we may share certain information with advertising partners to provide relevant content, where permitted by law.

We may also disclose your data:

• To comply with legal obligations
• To respond to lawful requests by authorities
• To protect our rights, property, or safety
• In connection with mergers, acquisitions, or restructuring

4. How to Access & Control Your Personal Data

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise your rights, please contact us at: group-marketing@yonyou.com

5. How We Protect and Retain Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data, including:

• Access control mechanisms
• Data encryption where appropriate
• Security monitoring and prevention systems

We retain personal data only for as long as necessary to:

• Fulfill the purposes described in this Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

6. How We Process Children's Personal Data

Our services are not directed to children under the age of 13 (or applicable local age). We do not knowingly collect personal data from children.

If such data is collected unintentionally, we will delete it promptly.

7. Third-Party Providers and Their Services

Our website may contain links to third-party websites or services.

We may also engage third-party service providers to support our operations, including hosting, analytics, and advertising services.

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for their privacy practices.

8. International Transfers of Your Personal Data

As a global company, your personal data may be transferred to and processed in countries outside your country of residence.

In particular, data collected through this website may be stored on servers located in Malaysia.

Where required by applicable law, we implement appropriate safeguards for cross-border data transfers, including:

• Standard Contractual Clauses (SCCs)
• Other lawful transfer mechanisms

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

Where appropriate, we will notify you through our website or other communication channels.

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: group-marketing@yonyou.com