yonyou
Founded in Singapore in 1991, the jewelry enterprise is a leading jewelry enterprise with over 20 years of history in Singapore and more than a decade in Malaysia. Headquartered in Singapore, the enterprise runs more than 40 directly-operated stores across Singapore and Malaysia. As the brand developed steadily and its store network expanded, the enterprise pursued a more efficient, unified and intelligent management model for member ecosystem coordination, refined marketing operations, deep business-financial collaboration and real-time inventory control, aiming to further streamline end-to-end operations, optimize efficiency, and elevate the overall experience through digital intelligence transformation.
Leveraging its proven digital technologies, Yonyou built an integrated solution with the YonBIP Premium Edition as its digital intelligence foundation, covering retail, membership, finance and supply chain domains, to deliver a unified retail membership platform for the enterprise. With mature digital technologies, Yonyou provided solid support for the enterprise’s high-quality development, helping the company achieve omnichannel data connectivity and in-store personalized services, while driving both operational efficiency and customer loyalty.
以用友BIP超级版为底座，围绕零售、会员、财务、供应链四大领域打造一体化方案，为该珠宝企业搭建统一零售会员平台，深度融合零售运营、会员管理、财务核算与供应链协同能力，用成熟数智技术为该企业的高质量发展提供坚实支撑，助力企业实现全渠道数据贯通、门店个性化服务落地、运营效率与客户忠诚度双向提升。
01
Digital Transformation Drivers and Pain Points
数智化动因与挑战
With the expansion of store scale and enrichment of business scenarios, the enterprise required more centralized management of membership and promotions, as well as flexible and dynamic adjustment of marketing activities. The company also expected to achieve deeper synergy between retail business-financial systems, ensuring more accurate inventory data and more timely business analysis to support reliable decision-making. Based on these strategic needs, Yonyou built an integrated digital foundation for the enterprise, fully unifying retail, membership, finance and supply chain capabilities on a single platform to completely break down data barriers between systems and turn data into a core asset that drives business decisions.
伴随门店规模扩大与业务场景不断丰富，该企业对会员与促销的集中统筹管理、营销活动的灵活动态调整提出了更高要求，同时也期望实现零售业务与财务体系的深度协同，让库存数据更精准、经营分析更及时，为决策提供可靠依据。用友以此为出发点，为该企业搭建一体化数字底座，将零售、会员、财务、供应链核心能力全面整合于统一平台，彻底打破各系统间的数据壁垒，让数据真正成为驱动经营决策的核心资产。
02
Core Application Scenarios
核心应用场景
High Inventory Accuracy
高精准库存管理，盘点效率大幅跃升
Powered by RFID technology in Yonyou’s solution, the enterprise realized intelligent inventory tracking. Inventory counting time was reduced by 70%, and inventory data accuracy was greatly improved, supporting efficient store stock allocation, sales forecasting and supply chain replenishment.
该企业借助用友方案搭载的 RFID 技术，实现库存全流程智能化追踪，盘点时长直接缩减 70%，库存数据精准度显著提升，为门店调拨、销售预测、供应链补货提供可靠支撑。
Intelligent Pricing Engine
智能定价引擎，价格发布零失误
Considering precious metal prices, craftsmanship and other factors, the intelligent pricing engine supports real-time price adjustment and fully eliminates manual operation errors, ensuring accurate and consistent price policy execution.
针对贵金属价格、工艺等复杂定价因素，用友智能定价引擎支持实时调价，全程自动化执行，彻底杜绝人工操作误差，确保价格政策精准、高效、统一落地。
Precision Member Marketing
会员精准营销，提升复购与粘性
With Yonyou’s unified retail membership platform, marketing policies are managed centrally. The system automatically matches promotions based on date, store, member profile, product and order amount, realizing hyper-personalized marketing and improving customer retention and loyalty.
通过用友统一零售会员平台，该企业实现营销政策集中管理，系统可依据日期、店铺、会员等级、商品、订单金额自动匹配最优促销，实现千人千面的精准触达，强化客户体验与品牌忠诚度。
Business-Finance Integration
业财一体化，后端合规高效支撑前端
Yonyou’s solution connects front-end retail and back-end finance seamlessly. The front-end responds agilely to market changes, while standardized back-end processes ensure compliant and stable operations, realizing real-time synchronization of business and financial data.
用友方案打通前端零售与后端财务流程，前端门店快速响应市场变化，后端流程标准化、合规化运转，实现业务数据与财务数据实时同步，提升整体运营规范性与抗风险能力。
Unified Platform with Enhanced Data Value
统一数据平台，数据价值充分释放
The integrated platform unifies business-financial, retail and promotion data, breaking system barriers and turning data into actionable insights for smarter management.
用友以一体化平台整合业财、零售、促销等多维度数据，消除系统壁垒与数据孤岛，让经营数据实时可用、决策有据可依。
03
Quantified Value
数智化价值
Inventory counting time reduced by 70%, real-time intelligent pricing with zero errors in price execution, and financial closing efficiency improved by 80% through business-financial integration, fully demonstrating the high efficiency and value brought by digital intelligence transformation.
库存盘点时长缩减70%，智能定价引擎实现实时调价与价格政策发布0失误，业财一体化落地后财务结账效率大幅提升80%，全方位展现数智化转型带来的高效能与高价值。
04
Client Voice
客户证言
“In addition to improving productivity, what is more important is how to improve capability. The integration of the company's internal resources should put the customer as the center. Digitization is not equal to ERP, but ERP is an important part of the foundation of digitization. Through practical project verification, Yonyou has proven to be trustworthy.”
“除提升工作效率之外，更为重要的是整体能力的提升。企业内部资源整合应以客户为中心。数字化并不等同于 ERP，但 ERP 是数字化基础建设的重要组成部分。经过项目实践验证，用友值得信赖。”
Moving forward, Yonyou will continue to empower retail enterprises with leading YonBIP solutions, deepening omnichannel operations, optimizing customer experience and enhancing core competitiveness in the digital era.
未来，用友将持续以领先的 BIP 数智化方案，助力零售企业深化全渠道运营、优化客户体验、提升核心竞争力，共筑珠宝行业数智化转型新标杆。
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