<p>
<span style="font-size: 14.0px;">Established in June 1994, Yappy Pets
has expanded its business across Asia and globally, specializing in
the production and sale of pet food, snacks, hygiene care products,
accessories, and grooming equipment, offering a diverse portfolio
of both its private brands and distributed brands.</span>
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<span style="font-size: 14.0px;">In its global operations, Yappy Pets
faced several challenges, primarily centered around the difficulty of
achieving real-time data communication in a multi-system
environment. This not only increased the complexity of data
aggregation but also hindered the immediacy of business analysis.
As a result, they are in urgent need of building a unified
management system that can oversee operations across regions and stores.</span>
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<span style="font-size: 14.0px;">After B2C customers place orders
online, the traditional method of manually recording customer
information, addresses, and product details in Excel then pushing
sales documents is not only cumbersome, time-consuming, and prone to
errors but also affects order processing efficiency, making it
difficult to meet customers' immediate demands.</span>
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<span style="font-size: 14.0px;">Calculating sales profits and losses
is challenging, and the data is often inaccurate. Sales data is
scattered across multiple systems, sheets, or paper records,
leading to </span> <span style="font-size: 14.0px;">inconsistencies
of data and difficulty in data integration.</span>
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<span style="font-size: 14.0px;">There is a lack of integration
between systems, making it impossible to effectively </span>
<span style="font-size: 14.0px;">integrate with the company's
WMS,resulting in the impossibility of immediate data sharing or
exchanging.</span> </p>
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<span style="font-size: 14.0px;">Sales personnel cannot access
promotional information inreal-time, which negatively impacts
market response times and the overall effectiveness of marketing efforts.</span>
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<p>
<strong style="color: rgb(192,0,0);">Integrated Business Management
Platform </strong> <span style="color: rgb(192,0,0);"> </span>
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<p>
<span style="font-size: 14.0px;">To address the mentioned
problems,Yappy Pets partnered with Yonyou to establish an
integrated business management platform, enabling comprehensive
and efficient coordination of business processes and data. This
platform covers multiple dimensions, including sales, procurement,
supply chain, finance, and human resources. Through the integration
of business processes across systems, it enhances data analysis
capabilities, thereby improving overall operational efficiency and
the quality of decision-making within the enterprise.</span>
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<p style="text-align: left;text-indent: 0.0em;">
<span style="font-size: 14.0px;">Automated Order Processing: Utilizing
RPA technology, the platform automates order processing from seven
major online sales channels, significantly reduces manual
intervention, speeds up order processing, enhances accuracy, and
ultimately improves the customer experience.</span>
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<span style="font-size: 14.0px;">Data Integration and Consistency:
With Yonyou ERP at its core, the platform integrates sales data
across systems, ensuring data consistency and accuracy. This
provides a solid foundation for sales profit and cost
analysis,enabling management to monitor sales performance and
profitability in real-time.</span>
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<span style="font-size: 14.0px;">Real-time Data Exchange Between
Systems: By utilizing API integration, the platform enables seamless
connectivity and data sharing between systems, reducing human
errors, improving operational efficiency, and enhancing
interdepartmental collaboration.</span>
</p>
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<span style="font-size: 14.0px;">Instant Promotion Information
Delivery: Yonyou ERP offers a unified information platform for
publishing and transmitting promotional information. This platform
can include internal online notification systems, corporate social
media channels, or specialized sales support tools. Sales
personnel can access the latest promotional information and
receive timely updates and notifications.</span>
</p>
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</span>
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<p>
<span style="font-size: 14.0px;">By leveraging Yonyou's digital
intelligent services, Yappy Pets has successfully tackled business
control challenges across multiple countries and regions. The
platform has facilitated information integration, enabled
enterprise-wide data sharing and direct connections, ensured
real-time financial control oversight , and improved the efficiency
of sales operation. These improvements have strengthened the
company's governance capabilities and supported the successful
implementation of its global centralized control strategy.</span>
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